SJT Electric Vehicles (henceforth referred as “SJT”) is committed to protecting your privacy and security of your personal data. The protection of your privacy and personal data is an important concern to which we pay special attention in our business processes. We process your personal data, provided by you voluntarily during visits to our website, in accordance with the applicable law of the country where our website is maintained.
Personal data refers to data that lets SJT know the specifics of who you are and which may be used to identify, contact or locate you (e.g., name, age, gender, mailing address, telephone number and e-mail address). We collect your personal data which you provide us, inter alia, in scenarios such as- (i) in response to a survey; (ii) in case you register for events; (iii) when registering for personalised services; or (iv) requesting information about our product or use of our services or request for customer support etc. We may ask you to provide your personal data relevant for the scenarios such as your name, address, zip code, phone number, email address and collect your IP address, location data, information about your device, etc. Not all of the personal data SJT holds about you, will always come directly from you. It may, for example, come from your employer or other organizations to which you belong or through our retail network and preferred partners. However, SJT collects personal data about you when you interact with this site and/or utilize products or services offered on this site. For example:
We can only use your personal data if we have a proper reason for doing so. We will use your personal data, inter alia, for one or more of these reasons:
We endeavor to collect only such data/information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the data/information you provide is accurate, complete and current.
By giving your contact details on our website, mobile application or any other mode, you agree to receive communication from SJT or any of its associate/ affiliate over email, SMS, phone call and/ or WhatsApp.
SJT reserve the right, in its sole discretion, to terminate your access to whole or any part of SJT website and the related services or any portion thereof at any time without notice.
SJT shares or discloses personal data when necessary to provide services or conduct our business operations. If SJT intends to transfer your personal data outside, SJT shall take steps to ensure that your privacy rights continue to be protected and shall ensure that adequate safeguards are in place. We do not collect any special categories of personal data about you through our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
SJT may disclose or share information about you to unaffiliated third-party customers of SJT including but not limited to the entities mentioned below for the purpose of providing you products, services and offers of SJT, its affiliates or Group companies. For example: -
a) Within SJT: Our businesses around the world are supported by a variety of SJT teams and functions, and personal data/information will be made available to them if necessary for the provision of services, account administration, sales and marketing, customer and technical support, and business and product development. All of our employees and contractors are required to follow our data protection and security policies when handling personal data.
b) Affiliates: Our parent company, subsidiaries, joint ventures, group and associate companies. These entities may use this information for the purposes outlined above.
c) Dealers: Our authorized dealers which are independently owned and operated. They may use this information for their everyday business purposes, including marketing, customer service, fulfilment and related purposes.
d) Distributors: Our authorized distributors which are independently owned and operated. They may use this information for their everyday business purposes, including marketing, customer service, fulfilment and related purposes.
f) Our third-party service providers: We collaborate with service providers around the world for any support needed. Personal data may be made available to these parties only when necessary to fulfil the services they provide to us, such as software, system, and platform support; direct marketing services; cloud hosting services; advertising; and order fulfilment and delivery. Our third-party service providers are not permitted to share or use personal data we make available to them for any other purpose than to provide services to us. Further, in case that we entrust the processing of your personal details to the third-party service providers, we select the third-party service providers who can maintain the appropriate or suitable technical and physical safeguards, and control and supervise such third-party service providers. We do not sell or rent your personal details to third parties for marketing purposes. However, for data aggregation purposes we may use your personal data, which may be sold to other parties at our discretion. Any such data aggregation would not contain any of your personal details. We may provide your personal data, such as your first name, last name, email address, phone number, street address, city, state, province region, cookies, and IP address to third-party service providers we hire to provide services to us by emails, internet, etc. These third-party service providers may include but are not limited to: payment processors, all centres, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies. We maintain the appropriate or suitable technical and physical safeguards in relation to the provision of your personal data to such third-party service providers. Whenever you request us the discontinuance of the provision of your personal data to such third-party service providers, we shall discontinue the same. If you want to obtain a copy of such safeguards or discontinuation of provision of your personal details to such third-party service providers, you may send us an email with your request to firstname.lastname@example.org. When we provide your personal data to any third-party service providers or receive personal details from any third-party, we make a record of such provision or receipt. Further, when we receive personal details from any third-party, we shall check the circumstances of obtaining such personal details.
h) Within SJT Group Companies: We may also share your personal data/information within SJT Group companies to make their products, services and /or applications available to you through various platforms, to assist them in reaching out to you in relation to their programs or campaigns and to process your queries and requests. We ensure that these affiliates and SJT Group companies who handle your information comply with the applicable laws and their own privacy policies. These entities and affiliates may market to you as a result of such sharing, unless you explicitly opt-out. We may also disclose or share your personal information to unaffiliated third parties to provide you services and products.
In some cases, such as to provide the product or service you have requested, we may need to disclose or transfer your personal data within SJT or to third parties, if required. When we transfer personal data/information to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal data/information protect it.
We do not provide services directly to children or proactively collect their personal information. Parents or guardians may authorize children to use our website provided they assume all responsibility and legal liability for the conduct of such child including, without limitation, monitoring the child’s access and use of the SJT site.
If SJT learns that personal data of a child has been collected without verifiable parental consent, then SJT may take the appropriate steps to delete such information. However, if you discover your child has submitted his/ her data to SJT, you may request to have such data deleted from SJT’s database by sending an e-mail request. Upon receiving the request, SJT shall ensure to delete such information from its database.
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal data/information.
We retain personal data/information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, SJT takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
SJT may disclose your personal data in good faith or whenever necessary to comply with a legal obligation or if disclosure was required by any law or by order of any competent court or statutory authority, to protect and defend the legal rights or intellectual property rights of SJT.